Measuring for Success: KPIs of High-Performance A/E Firms

With Jenifer Navard with PSMJ, Wednesday, March 25, 2020 1:30 p.m. – 2:30 p.m. (EDT)
In today’s fast-paced and technology-driven world, architecture and engineering firms run on key performance indicators (KPIs). These are the early indicators of trouble and the benchmarks for success. But, it’s far too easy to drown in meaningless KPIs and too many A/E firms are wasting time and money measuring the wrong metrics!

Join PSMJ’s Jenifer Navard, as she takes you through the financial and operational KPIs that drive success in top-performing A/E firms—What to measure, when to worry, and how to steer clear of trouble. These easy-to-measure (and difficult to manipulate) metrics cover growth, overhead, labor utilization, profitability, and more. In fact, the 13 KPIs covered in this webinar are the metrics that determine PSMJ’s Circle of Excellence every year. Members of the Circle of Excellence represent the top 20 percent of participants in PSMJ’s A/E Financial Performance Benchmark Survey based on these 13 metrics.
In this engaging webinar, you learn:

• The financial and operational KPIs you need to be measuring

• The right (and wrong) ways to benchmark your firm’s performance

• How to turn benchmarking data into strategic action to get ahead of potential problems

• KPI and industry trends that will impact your firm

• And much more!

About the Presenter:
Jenifer Navard brings over 25 years of experience in business and financial management. Her experience ranges from auditing with one of the top 5 public accounting firms to financial accounting and management of mid-sized companies in a diverse range of industries. This background has provided Jenifer with a broad set of skills to draw from in managing a growing A/E/C firm. In addition to her consulting work with PSMJ, Jenifer is a Principal and Director of Finance with nationally-recognized design firm Eskew+Dumez+Ripple. In this capacity, she works closely with the firm’s partners to ensure adherence to both the design and business values within each project.