Client Services Coordinator

Are you extremely detail-oriented? Do you love seeing a project through from start to completion? Are you looking for an opportunity to play an influential role in a fast-growing company?

PSMJ Resources is the worldwide leader in business information, executive education, and management consulting for the architecture and engineering space. We’re looking for a high-energy individual to join the successful and growing team in a full-time capacity at our Newton, Massachusetts headquarters.

As a client services coordinator, you provide logistical and execution support for our in-house training programs both virtual and live. You provide critical support before and after the program to ensure a smooth and top-notch client experience.

In this role, the successful applicant will proactively:
• Coordinate pre-program logistics for multiple programs worldwide (e.g. speaker assignment and scheduling, printing and shipping, continuing education credit approval, coordination with clients).
• Assist with proposal writing, production, and delivery.
• Help produce our virtual education events.
• Track qualifications, leads, and proposals in Salesforce.
• Professional correspondence and timely follow-up with client requests.
• Gather data (e.g. client information), administer surveys, and other pre-program preparation tasks.
• Record and process invoices, payments, evaluation forms, certificates, and other relevant post-program items.
• Assist on other administrative or support projects, as needed.

Because of the client-facing nature of this role, we need someone who is professional, polished and detail-oriented.

The ideal candidate also brings:
• 2+ years of professional experience.
• Excellent written and verbal communication skills.
• Proposal coordination and production experience.
• Highly organized.
• The ability to work in a fast-paced and deadline-centered environment with fast turnaround time.
• Exceptional time management skills.
• Salesforce and HubSpot experience is a plus, but not required.
• Any graphic design interest/experience is a plus, but not required.

If you are the perfect fit for this position, don’t just send us a resume!  Tell us your story, what really drives you to excel, and why you should be a part of our future.  Contact us at

LOCAL CANDIDATES ONLY PLEASE. PSMJ Resources is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.