PSMJ Resources, Inc. has announced the 21 winners and four honorable mentions of the 2020 Premier Award for Client Satisfaction, which honors architecture and engineering firms that deliver a truly exceptional client experience.
Presented in partnership with the client experience experts at Client Savvy, this award is the only designation in the industry that highlights firms’ commitment to client experience. The award calculation looks at key metrics for client satisfaction that are highly correlated with sustained growth and success as an organization.
“Only the best of the best architecture and engineering firms can boast of winning the Premier Award for Client Satisfaction,” stated PSMJ Resources Founder and CEO Frank A. Stasiowski, FAIA. “In any economy, this industry deals with fee pushback and perceived commoditization of services, so delivering a best-in-class client experience is one of the best ways to differentiate a firm.”
The winners of the 2020 Premier Award for Client Satisfaction (in alphabetical order) are:
ARM Group LLC
Barton & Loguidice
Brasfield & Gorrie
Bunt & Associates
Burns & McDonnell
Client Savvy Winners
Full Sail Partners
McCarthy Building Companies, Inc.
McDonald York Building Company
Patterson & Dewar Engineers
Universal Engineering Sciences
WHKS & Co.
The firms receiving honorable mention of the 2020 Premier Award for Client Satisfaction (in alphabetical order) are:
CT Consultants, Inc.
PSMJ will honor these high-performing firms live and online at A/E/C THRIVE 2020: The Growth, Profit, and Success Summit for A/E/C Firm Leaders on October 14-16, 2020. This unique conference is an opportunity to hear directly from the leaders of top-performing architecture and engineering firms and other industry visionaries on specific growth, profit, and performance improvement practices and how to replicate them. Learn more at www.psmj.com/thrive.
About PSMJ: For more than 40 years, PSMJ Resources, Inc. has been recognized as the leading publishing, executive education, and advisory group devoted completely to improving the business performance of A/E/C organizations worldwide. PSMJ’s sought-after expertise covers a range of critical business areas such as project management, financial management, human resources, business development, transition planning, and mergers and acquisitions.
For additional information please contact:
PSMJ Resources, Inc.