Effective Communication

Course Overview

Successful projects thrive on communication. Effective communications are a key component in leading project teams and managing client relationships to ensure that everyone operates from the same agenda. Real and potential problems arise from misunderstandings caused by ineffective communication.

It is the responsibility of the project manager to establish both the culture of communication and the methods. If you fail to communicate well, expectations may not be met, resulting in problems that take time and money to correct. In addition, clients can be lost.

Project communications have been transformed in the past decade with the emergence of e-mail, texting, videoconferencing, blogs, and social networks. Now, the development of mobile technology, such as smart phones, computer tablets, and cloud computing, is unleashing another sea change in the industry. This course covers how you can improve communication: written, verbal and body language, and how you can reinforce one form with at least one other. Topics covered include:

  • The three common methods of communication
  • Written communications
  • Verbal communications
  • How to use body language to enhance communication
  • When to use different forms of communication

DURATION: One Hour
FORMAT: On-Demand
CREDITS: This e-learning course is approved for 1 PDH.

A/E/C Project Manager Association

 

 

 

 

 

 

COST: $95 (Only $47.50 for AECPMA members. Learn more about membership here)

GROUP TRAINING OPTIONS: Do you have a group of individuals who would benefit from this course? Contact us for details on special group pricing and other options to make team learning easy and affordable!

100% MONEY-BACK GUARANTEE: PSMJ’s e-learning courses are built with proven strategies and tactics to make you more successful.  If the skills and tools you acquire don’t make a positive difference in the way you manage projects, just let us know and we’ll refund your fee. Every penny. No questions asked.